The Drunken UX Podcast

#4: Scenes From A Crappy Restaurant Website

From site visitor to in-person customer – few industries see customer conversions happen the way restaurants do. In an industry where your findability and content can so directly impact whether or not you’re making money, it’s amazing how little care is given to many sites. The user expectations for restaurant websites is incredibly level across the board, and includes several boxes that are easy to check if you take a little time, effort, and maybe a bit of money.

To warm up, we get started by reminding folks that WCAG 2.1 was announced to be in candidate release phase. We’ll talk about accessibility in more detail down the road, but for now, take the time to go review the recommendations, including a couple points we highlight.

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